Driving CharterUP to Transform An Industry at Scale

Armir Harris, founder and CEO of CharterUP, joins host Mary J. Cronin to discuss his path to building one of America’s fastest-growing companies by reinventing a fragmented charter vehicle industry. Listeners get a behind-the-scenes look at why Harris insists on profitable growth model for CharterUP, based on disciplined unit economics and multiple revenue streams with a corporate culture that prizes lean teams, fearlessness, and resourcefulness.

Armir also shares hard-won lessons on leadership at scale as he navigated from heading up a scrappy local organization to become the CEO of a 400-person global team. He talks about learning to value working chemistry with team members who will step up proactively over abstract expertise, elite résumés. Finally, he reveals his evolving vision for autonomous and hybrid shuttle systems that could disrupt legacy transit operators worldwide.